For plumbers

Change orders for plumbers

Plumbing quotes are written before the wall is open, and what's behind it often changes the job. A change order the customer signs off on before you fix it means you get paid for the extra work instead of eating it.

Updated

Three extras plumbers run into

Example 1 · Bathroom vanity and faucet swap

Corroded shutoff valves behind the wall

Why, in the customer's words

Both shutoff valves under the sink are rusted and won't close all the way. If we leave them, you can't turn the water off to this sink in an emergency, and they could start leaking after we reconnect.

  • Replace shutoff valve, quarter-turn2 × $145.00$290.00
  • Open and patch access panel1 × $95.00$95.00
Before this change$1,240.00
This change+ $385.00
New total$1,625.00

Example 2 · 50-gallon water heater replacement

Code-required expansion tank

Why, in the customer's words

Your home has a check valve on the water main, so the inspector will want an expansion tank on the new heater. Without it, pressure builds every time the water heats up, which wears out the heater and the valves.

  • Thermal expansion tank, installed1 × $285.00$285.00
  • Tank strap and fittings1 × $45.00$45.00
Before this change$2,150.00
This change+ $330.00
New total$2,480.00

Example 3 · Basement bathroom rough-in

Rerouting a drain around a floor joist

Why, in the customer's words

The drain on the plan runs straight through a floor joist. Cutting it would weaken your floor, so we need to run the pipe around it, which takes more fittings and a few more hours.

  • Reroute 2-inch drain around joist1 × $420.00$420.00
  • PVC fittings and hangers1 × $65.00$65.00
  • Plumber labor (hours)2.5 × $110.00$275.00
Before this change$4,800.00
This change+ $760.00
New total$5,560.00

Example prices in US dollars. Yours come from your own Products & Services in Jobber.

How it works for plumbers

  1. Film it under the sink

    Take a photo or a short video of the corroded valve while the cabinet or the wall is open.

  2. Lines from your list

    Autofill writes the reason and picks lines like a shutoff valve or an expansion tank from your Products & Services in Jobber, at your prices.

  3. The customer signs off

    Text it from your phone. They see the video, the lines and the new total, and sign off on their phone while you're still there.

  4. Back on the Jobber job

    The new lines, a pinned note and the signed PDF land on the job, so the extra work makes it onto the invoice.

What the customer sees

The customer sees the rusted valves, a reason they understand and each part with its price. Right above the Sign off button they see what the job was, what this change adds and the new total.

Bathroom vanity and faucet swap

Corroded shutoff valves behind the wall

Both shutoff valves under the sink are rusted and won't close all the way. If we leave them, you can't turn the water off to this sink in an emergency, and they could start leaking after we reconnect.

Before this change$1,240.00
This change+ $385.00
New total$1,625.00

Questions

Do I need a change order for a part the inspector requires?

Yes, if it wasn't in the quote. An expansion tank or a new shutoff is still extra work the customer pays for. A signed change order shows they agreed before you installed it.

Can the customer sign off while I'm still on site?

Yes. They open the link on their phone, read it and sign off, with nothing to install and no account. You can keep working the moment they do.

What if they want a cheaper valve?

They tap Ask for changes and say so. You change the line and send it again. Nothing goes on the Jobber job until they sign off.

Every extra, signed off before the work.

Connect Jobber, make your next change order on your phone, and have it signed off before the work.

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